Shipping policy
GUIDELINES
All orders are processed within 1–3 business days (excluding weekends and public holidays).
During busy periods, launches, or sales, processing times may be slightly longer.
UK Shipping
Standard Shipping
- Estimated delivery: 2–4 business days
Express Shipping
- Estimated delivery: 1–2 business days
- Available at checkout where applicable
Free UK shipping may be available on qualifying orders.
International Shipping
We currently ship to:
- USA & Canada
- Europe
- Australia
International delivery times vary depending on destination and customs processing.
*As we continue to grow, we aim to ship to the Rest of The World.*
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| Europe | 5–10 business days |
| USA & Canada | 7–14 business days |
| Australia | 7–14 business days |
All international orders include tracked shipping where available.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or handling fees charged by their country.
These charges are not included in our shipping prices and must be paid by the customer upon delivery where applicable.
We are not responsible for delays caused by customs.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If your order is returned to us, additional shipping fees may apply for redelivery.
Lost or Delayed Parcels
Once an order has been shipped, delivery times are the responsibility of the courier.
If your parcel is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Tracking Information
Tracking details will be sent via email once your order has been dispatched where applicable.
Please allow some time for tracking updates to appear after shipment.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Support@luxeliberteclub.com